FAQs

FAQs

You can find most questions and answers on the search bar. If you don’t find the answer to your question, contact us.

Q: Is OurCalendar good for me or my business?

A: If you use a calendar to have your day organized, the answer is YES.

Q: What kind of companies are using OurCalendar?

A: Anyone who manages a calendar or is interested in improving the day to day business operation.
Doctors, Lawyers, Psychologists, Realtors, Accountants, Insurance Companies, Tax Companies, Veterinarians, Plastic Surgeons, Wedding Planners, and more. 

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% Cloud-Base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: I have more than one person in my office that needs a scheduling calendar?

A: YES, You can have as many calendars as you need.

Q: Can I have my scheduling calendar with my Google calendar?

A: YES, You can integrate OurCalendar with your Google calendar.

Q: Is OurCalendar HIPAA Compliant?

A: YES, our application, calling, and video conference features are HIPAA compliance.

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% cloud base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: Can OurCalendar be integrated on my website?

A: YES, our script can be added to any website.

Q: What about if I don’t have a website?

A: EASY, we can make a website for you or you can use the cloud version.

Q: Can I have more than one calendar for my business?

A: YES, you can. As many calendars as your business members need.

Q: Do I need to pay extra for video conference?

A: Please visit the pricing page for plans services. The Premium plan includes unlimited conference minutes. 

Q: Can me and my business partners have our own calendar?

A: YES, you can buy as many calendars as you need.

Q: Can I authorize a credit card to secure the appointment?

A: YES, OurCalendar integrate with Stripe to authorize, validate, and charge credit cards. Need to open a Stripe account? Click here

Q: Is there a fee for patient payment processing?

A: We do not charge an additional fee, however standard credit card processing fees of 2.9% plus $0.30 per transaction apply.

Q: What if I don’t want to charge patients through your system?

A: No problem, we can turn that feature off.

Q: How does the digital signature works?

A: OurCalendar integrate with Esign digital signature service. To have digital signature, you will need the Enterprise License and a valid active account.

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% cloud base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: Can OurCalendar be integrated on my website?

A: YES, our script can be added to any website.

Q: What about if I don’t have a website?

A: EASY, we can make a website for you or you can use the cloud version.

Q: Can I have more than one calendar for my business?

A: YES, you can. As many calendars as your business members need.

Q: Do I need to pay extra for video conference?

A: Please visit the pricing page for plans services. The Premium plan includes unlimited conference minutes. 

Q: Can me and my business partners have our own calendar?

A: YES, you can buy as many calendars as you need.

Q: Can I authorize a credit card to secure the appointment?

A: YES, OurCalendar integrate with Stripe to authorize, validate, and charge credit cards. Need to open a Stripe account? Click here

Q: Is there a fee for payment processing?

A: We do not charge an additional fee, however standard credit card processing fees of 2.9% plus $0.30 per transaction apply.

Q: How does the digital signature works?

A: OurCalendar integrate with Esign digital signature service. To have digital signature, you will need the Enterprise License.

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% cloud base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: Can OurCalendar be integrated on my website?

A: YES, our script can be added to any website.

Q: What about if I don’t have a website?

A: EASY, we can make a website for you or you can use the cloud version.

Q: Can I have more than one calendar for my business?

A: YES, you can. As many calendars as your business members need.

Q: Do I need to pay extra for video conference?

A: Please visit the pricing page for plans services. The Premium plan includes unlimited conference minutes. 

Q: Can me and my business partners have our own calendar?

A: YES, you can buy as many calendars as you need.

Q: How does the digital signature works?

A: OurCalendar integrate with Esign digital signature service. To have digital signature, you will need the Enterprise License in a valid active account.

Q: Is OurCalendar HIPAA Compliant?

A: YES, our application, calling, and video conference features are HIPAA compliance.

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% cloud base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: Can OurCalendar be integrated on my website?

A: YES, our script can be added to any website.

Q: What about if I don’t have a website?

A: EASY, we can make a website for you or you can use the cloud version.

Q: Can I have more than one calendar for my business?

A: YES, you can. As many calendars as your business members need.

Q: Do I need to pay extra for video conference?

A: Please visit the pricing page for plans services. The Premium plan includes unlimited conference minutes. 

Q: Can me and my business partners have our own calendar?

A: YES, you can buy as many calendars as you need.

Q: Can I authorize a credit card to secure the appointment?

A: YES, OurCalendar integrate with Stripe to authorize, validate, and charge credit cards. Need to open a Stripe account? Click here

Q: Is there a fee for patient payment processing?

A: We do not charge an additional fee, however standard credit card processing fees of 2.9% plus $0.30 per transaction apply.

Q: What if I don’t want to charge patients through your system?

A: No problem, we can turn that feature off.

Q: How does the digital signature works?

A: OurCalendar integrate with Esign digital signature service. To have digital signature, you will need the Enterprise License and a valid active account.

Q: Is OurCalendar HIPAA Compliant?

A: YES, our application, calling, and video conference features are HIPAA compliance.

Q: Do I need an APP for OurCalendar?

A: NO, our system is 100% cloud base and works on Google Chrome, Internet Explorer, Safari, Android, iPhone or any tablet.

Q: Can OurCalendar be integrated on my website?

A: YES, our script can be added to any website.

Q: What about if I don’t have a website?

A: EASY, we can make a website for you or you can use the cloud version.

Q: Can I have more than one calendar for my business?

A: YES, you can. As many calendars as your business members need.

Q: Do I need to pay extra for video conference?

A: Please visit the pricing page for plans services. The Premium plan includes unlimited conference minutes. 

Q: Can me and my business partners have our own calendar?

A: YES, you can buy as many calendars as you need.

Q: Can I authorize a credit card to secure the appointment?

A: YES, OurCalendar integrate with Stripe to authorize, validate, and charge credit cards. Need to open a Stripe account? Click here

Q: Is there a fee for payment processing?

A: We do not charge an additional fee, however standard credit card processing fees of 2.9% plus $0.30 per transaction apply.

Q: What if I don’t want to charge our clients through your system?

A: No problem, we can turn that feature off.

Q: How does the digital signature works?

A: OurCalendar integrate with Esign digital signature service. To have digital signature, you will need the Enterprise License and a valid active account.